Nelson Advisors featured in the Deloitte '2026 US Health Care Outlook' Report
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Nelson Advisors featured in the Deloitte Center for Health Solutions '2026 US Health Care Outlook' Report: Three critical strategies shaping a more resilient, technology-enabled future.
Build integrated digital platforms, not one-off digital tools
More than half of surveyed health plan executives (53%) intend to invest in initiatives that expand the use of digital tools for member engagement and behavior change, and 50% of health system executives plan investments in tech-enabled patient engagement and monitoring tools. Rather than investing in disconnected solutions, however, organizations should consider trying to create or join digital platforms with shared capabilities, data, and governance. (8) Digital platforms are intended to serve as central hubs that connect various health care tools like electronic health records, virtual care, health monitoring apps, and online pharmacy and lab portals with the data they generate, such as patient records, lab results, and medication information.
The Deloitte Center for Health Solutions surveyed 120 C-suite executives (including senior vice presidents and vice presidents) from large US health systems and health plans between August and September 2025. The organizations represented include multihospital systems, independent hospitals, academic medical centers, public health authorities, and a range of health plans (national, provider-sponsored, and regional or Blue Cross and Blue Shield–affiliated), each with annual revenues over US$500 million. The survey aimed to identify the key trends executives expect will shape their organizations’ strategies in 2026 and to learn what actions they plan to take in response.